Frequently Asked Questions
Memory Illumination is a personalized art engagement activity for individuals with cognitive impairment. Memory Illumination uses AI to generate sketches or coloring pages from uploaded photographs.
We offer four program levels:
- Sample — Our free level where you can try out the photo conversion.
- Introductory — Purchase includes the Memory Illumination Outline.
- Complete — Purchase includes the Memory Illumination Curriculum and Process and Discussion Guide.
- Business / Organization / Professional — Please contact us to discuss your specific needs and amounts of photo conversions.
Memory Illumination uses advanced algorithms to create unique, detailed outlines that are perfect for coloring. Your photographs are temporarily stored on our secure servers only during processing. Original images are automatically deleted immediately after your sketch or coloring page is generated.
We take data privacy seriously. Memory Illumination only collects information necessary to provide our services and we never sell or share your personal data with third parties. For detailed information about our data practices, please review our (Privacy Policy)[https://memoryillumination.com/PrivacyPolicy].
Data is used for account creation and identification, which we do not share with third parties.
Memory Illumination shares minimal necessary data with third-party services. Raw image data is sent to Modal.com for AI generation, before being returned to us. All traffic is encrypted, and Modal.com does not have access to customer photos at any point.
Your data protection rights are covered by the CCPA (California Consumer Privacy Act). Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Export your sketches and coloring pages.
- Access your personal data and request correction of inaccurate or incomplete data, or update your information.
- Delete your account via the Account deletion page.
We may request verification of your identity before responding to such requests.
Your personal information may also be disclosed when required by law, or necessary to protect the rights, property, or safety of Memory Illumination, our customers, or others.
We use data encryption to securely store your user account details and information. We utilize best-in-class HaaS hosting infrastructure for high reliability, and implement regular security updates to make sure we are protected from known vulnerabilities.
Memory Illumination employs cookies exclusively for session management.
Memory Illumination is intended for adult use. Users under 13 must obtain parental or guardian consent.
Memory Illumination reserves the right to modify this policy and will notify users of significant changes.
We're here to help! If you have any questions about the terms or need clarification on any policies, don't hesitate to reach out to our support team at memoryillumination@gmail.com.